Cohere, Humana expand prior authorization partnership

Prior authorization software developer Cohere Health announced that Humana will add Cohere's prior authorization automation software for diagnostic imaging services.

Cohere and Humana began their relationship in January 2021 with a pilot program in 12 states aimed at improving the prior authorization process for musculoskeletal services. The program was then expanded across all 50 states in 2022. And in January 2023, Cohere’s software was deployed nationwide to include cardiovascular and surgical services, according to the firm. Diagnostic imaging services have now also been added.

Overall, Cohere said it processes 5.5 million prior authorization requests each year.

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